Community Guidelines

• No threats of violence, harm, retaliation, exposure, or economic punishment.
• No stalking, repeated unwanted contact, or attempts to locate another person offline without a legitimate reason.
• No intimidation or pressure intended to force a sale, refund, review change, private settlement, account action, or other outcome.
• Credible threats may be reported to law enforcement or other appropriate authorities.

Discrimination, hateful conduct, degrading language, or exclusion based on protected personal characteristics is not acceptable.

• Do not use slurs, demeaning stereotypes, hostile generalizations, or content intended to intimidate or marginalize another person or group.
• Do not target another participant because of personal identity, background, disability, religion, ethnicity, nationality, gender, sexual orientation, or another characteristic protected by applicable law.
• Content or conduct that violates this standard may be removed or restricted, and serious or repeated violations may result in account or platform action.

• Do not misrepresent your identity, account status, Locker ownership or role, collection, item ownership, or transaction history.
• Do not knowingly provide false or misleading information to another participant or to My Sports Lockers Inc.
• Do not conceal important information about an item, collection, listing, transaction, or account activity in a way that creates a misleading impression.
• Use support, reporting, and dispute processes honestly and only for legitimate concerns.

• Do not post another person’s address, telephone number, financial information, identity documents, private messages, or other sensitive personal information without permission.
• Do not pressure another participant to share personal information that is not reasonably necessary for the interaction or transaction.
• Use MSL-approved communication, support, and transaction tools where available.
• Report suspected account compromise, unauthorized access, or identity misuse promptly.

• Do not send repeated unsolicited advertising, chain messages, or mass promotional messages.
• Do not use another participant’s Locker, listing, review, profile, or discussion to promote unrelated products, services, or content.
• Do not repeatedly direct participants away from MSL for unrelated sales, services, or promotional activity.
• Promotional content must be relevant, lawful, and comply with applicable MSL platform, advertising, and marketplace rules.

• Reviews and feedback must reflect a genuine interaction, transaction, or support experience.
• Do not post fake reviews, trade reviews, purchase reviews, or participate in coordinated rating manipulation.
• Do not threaten negative feedback to force a refund, discount, benefit, account action, or other outcome.
• Do not retaliate against another participant for providing honest, relevant feedback.
• Private, misleading, abusive, or irrelevant information may be removed from a review or feedback submission.

• Begin by communicating clearly and respectfully with the other participant.
• Use the applicable MSL support, return, refund, shipping, or dispute process where available.
• Provide photographs, messages, tracking information, and other relevant evidence honestly and completely.
• Do not publicly shame, threaten, harass, or encourage others to target another participant while a dispute is being reviewed.
• Allow the applicable support or dispute process a reasonable opportunity to address the concern before escalating it publicly.

• Clearly distinguish between personal opinion, observable evidence, and conclusions supported by a recognized authenticator or other reliable source.
• Do not knowingly make false, reckless, or misleading accusations of fraud, counterfeiting, or misrepresentation.
• Report serious authenticity concerns through the appropriate MSL reporting or support process before escalating the matter publicly.
• Allow the applicable Locker Owner or other participant a fair opportunity to provide documentation, provenance, explanation, or clarification.
• Discuss authenticity concerns factually and respectfully, and avoid presenting uncertain conclusions as established fact.

• MSL Leadership Locker Owners and other specially recognized participants are expected to model constructive behaviour, provide thoughtful feedback, and support the long-term reputation and collector-first values of My Sports Locker.
• Leadership or recognition status does not place any participant above MSL Community Guidelines, platform rules, or applicable marketplace requirements.
• Recognition is based on demonstrated experience, knowledge, commitment, leadership, and positive contribution to the MSL community rather than simply joining early.

• Meet in a safe, public, and well-lit location.
• Tell someone where you are going and consider bringing another person.
• Do not pressure another participant to meet privately or at an isolated location.
• Inspect the item, confirm its condition, and verify the agreed terms before completing the exchange.
• Use reasonable judgment and discontinue the meeting if the situation feels unsafe or materially different from what was agreed.

• Do not post unlawful, threatening, sexually explicit, exploitative, or grossly abusive content.
• Do not use MSL to facilitate fraud, theft, violence, prohibited transactions, or other unlawful activity.
• Do not copy, reproduce, or publish another person’s photographs, biographies, collection stories, designs, or other protected content without authorization.
• Public images, descriptions, comments, and other content should be relevant to the platform and appropriate for a general collector audience.
• Content displayed publicly should be presented in a way that supports the professional, trustworthy, collector-first reputation of MSL.

• Report serious concerns that may involve safety, fraud, harassment, threats, privacy, authenticity, prohibited content, account misuse, or other significant violations of these Community Guidelines.
• Provide enough information for a fair review, such as Locker names, relevant links, screenshots, messages, transaction information, photographs, dates, or other supporting details.
• Use the available MSL support or reporting process where possible. Community concerns may also be sent to admin@mysportslockers.ca.
• Reports should be made honestly and in good faith. Knowingly false, misleading, or retaliatory reports may themselves violate these Guidelines.
• Where a concern involves an immediate safety risk or suspected criminal activity, participants should contact the appropriate emergency service or law-enforcement authority when necessary.

Depending on the seriousness, frequency, impact, and available evidence, My Sports Lockers Inc. may take one or more of the following actions:

• Provide guidance, education, or a formal warning.
• Remove, restrict, or require correction of content.
• Restrict communication, public-display, support, commerce, or other platform features where appropriate.
• Temporarily limit access to a Locker, Sub-Locker, marketplace function, or account feature.
• Suspend or terminate a Locker or user account in serious or repeated cases.
• Preserve relevant records and refer serious matters to payment providers, rights holders, service providers, law enforcement, or other appropriate authorities where necessary.

• Where appropriate, a participant may be given an opportunity to provide context, supporting evidence, corrective steps, or other relevant information for review.
• Reinstatement or restoration of restricted features may depend on the seriousness of the conduct, prior history, cooperation, corrective action, and the continuing risk to the community, platform, or other participants.
• MSL may maintain restrictions or decline reinstatement where the concern remains unresolved or the risk remains unacceptable.
• Immediate protective action may be taken without advance notice where reasonably necessary to protect people, funds, evidence, systems, accounts, platform integrity, or legal rights.

These Community Guidelines may be updated from time to time to reflect changes in law, platform features, Locker Owner and participant feedback, safety or security risks, operating practices, or marketplace requirements.

When the Guidelines are revised, MSL will publish the updated version and identify the applicable revision or effective date.

Where a material change significantly affects existing users or platform responsibilities, MSL may also provide additional notice through the website, account communications, or other appropriate channels.